Shipping policy

Free shipping

Shipping is free on all orders.

Delivery time

Orders are shipped from Belgium. Delivery usually takes 2–5 business days after dispatch, depending on your country.

Shipping countries

We ship to most European countries. The countries available for delivery are shown at checkout.

Tracking

As soon as your order has been dispatched, you will receive an email with a tracking number. You can follow your parcel via our carrier DHL.

Customs

Orders within the European Union are delivered without customs duties.

Problems with your delivery

If your parcel is delayed, lost or damaged, contact us by email (batcihairatelierbe@gmail.com) or WhatsApp (+32 469 60 30 87) and we will help you right away.